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The Property Claims Process .....

Concept Solutions [Greater London] will assist you with your claim from the start when you report it to your insurer to the completion of all repairs to your complete satisfaction.  This service is absolutely free to you the insured.

We are regulated by the Financial Services Authority and are part of a national network supported by dedicated technical and operational expertise.
What you do ...
You experience a loss such as storm, fire, flood, escape of water, impact damage, or theft.
You call the insurer. The insurer will ask for quotes.
You call Concept Solutions.
020 8212 7823
What we do ...
We book a survey appointment with you on the phone.
A surveyor attends your property within 1 - 2 days, prepares a works schedule and quotations and submits this direct to your insurer free of charge.
We undertake building repairs following authorisation from your insurer.
We project manage building repair works using vetted qualified tradesmen.
Upon completion, we invoice your insurer directly. You only pay the excess on your policy.
We focus on your complete satisfaction throughout the whole claims process.
Book Appointment or Call for Advice:
020 8212 7823

Lines open 24 hrs
How it Works